About Me

Ashley Unwin is a young I.T. professional with varied skills and a talent for problem solving. After deciding on Technical Support as a career, Ashley Unwin sought professional training from one of the UK’s leading IT Professionals. During his training Ashley Unwin excelled in his exams, speedily gaining advanced professional qualifications in Microsoft operating system and products.

Ashley Unwin first found work during his training, working for the IT department of a local school and supporting over 1200 teachers and pupils. Then, soon after completing his professional qualifications, he sought work as a Helpdesk Engineer with a local company supporting over 50 businesses throughout South East England. In late 2011 Ashley was promoted to I.T. Manager and became Senior to three engineers at the firm.

Professional Qualifications:

CompTIA A+ (Technician)
CompTIA N+
Microsoft 70-270 (Installing, Configuring, and Administering XP Pro)
Microsoft Certified Professional
Microsoft 70-290 (Managing and Maintaining a Win Server 2003 )
Microsoft 70-291 (Windows Server 2003 Network Infrastructure)
Microsoft Certified Systems Administrator
Microsoft 70-294 (Planning, Implementing, and Maintaining a Win Server 2003 AD Infrastructure
Microsoft 70-298 (Designing Security for a Windows Server 2003 Network)
Microsoft 70-293 (Planning and Maintaining a Windows Server 2003 Network Infrastructure)
Microsoft 70-284 (Implementing and Managing Microsoft Exchange Server 2003)
Microsoft Certified Systems Administrator: Messaging
Microsoft Certified Systems Engineer
Microsoft Authorised Educational Reseller (AER)
Gradwell Approved Professional (VoIP)

 Software Support Experience:

  • Microsoft Windows Server and Active Directory – 2003, 2008 inc R2, 2012 inc R2, 2016, 2019
  • Microsoft Exchange – 2003, 2007, 2010, 2013, 2016
  • Microsoft Office – 2000, 2002, 2003, 2007, 2010, 2013, 2016, 2019
  • Microsoft Windows – 98, 2000, XP, Vista, 7, 8, 8.1, 10
  • Office 365 – Exchange, OneDrive, Sharepoint, Teams
  • VoIP Phones
  • Powershell, Exchange Management Shell, Office 365 Powershell Management
  • Linux – Ubuntu, Mailscanner, Apache, Baruwa, CentOS, Plesk, cPannel (basic)
  • PHP, MySQL, HTML, ASP, Perl, Bootstrap CSS Framework (Basic)
  • Sage – Accounts, Payroll, HR, ACT!
  • CCH – Central, Practice Management, PerTax, Accounts Production
  • TAS – TASBooks, TASPayroll
  • FrontRange – Goldmine
  • CareFreeGroup – CareFree
  • InVU – InVU Document Management
  • Capita – Schools Information Management System (SIMS)
  • Promethean – ActivBoard
  • Intuit – Quickbooks, Accounts, HR
  • Adobe – Fireworks, Photoshop, Dreamweaver
  • A wide range of Routers, Firewalls, IP Phones, Mobile’s, PDAs, Large Multi-Function Photocopiers and other Peripherals.